Last Updated: June 2026

1. Introduction
This Privacy Policy helps you understand what information we collect and process using this Carbs Digital website, how we use it, and what choices you have about your personal data.

When we refer to “Carbs Digital,” “we,” “us,” or “our” within this Privacy Policy, we refer to Carbs Digital LTD, a company registered in England and Wales. Our registered office is located at 1817 Davenport House, 261 Bolton Road, Bury, BL8 2NZ, United Kingdom. Carbs Digital acts as the Data Controller for the personal data collected via this website and our related services.

2. Data Protection Framework
Carbs Digital processes personal information securely and transparently in strict accordance with current UK and European regulations, including:

– The UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as amended by the Data Protection (Use and Access) Act 2025.
– The Privacy and Electronic Communications Regulations (PECR).
– The EU General Data Protection Regulation (EU GDPR) where applicable to international clients or European destinations.

Our data operations are conducted under the regulatory supervision of the UK Information Commissioner’s Office (ICO).

3. Scope of Data Collection and Processing

You may voluntarily provide personal information to us via this website when inquiring about services, registering for workshops, purchasing online training, or subscribing to materials.

A. Types of Data We Collect

– Identity and Contact Data: Name, email address, phone number, company name, and job title.
– Transaction and Logistics Data: Information required to fulfil all-inclusive training packages, workshops, and courses (e.g., billing details or logistical requirements for event packages).
– Technical and Usage Data: IP address, browser type, operating system, and data detailing how you interact with our website.

B. Lawful Bases and Purposes for Processing

We process your data strictly under valid legal frameworks, primarily:

– Contractual Necessity: To provide requested services, deliver digital training, manage your event or package bookings, and process payments.
– Legitimate Interests: To maintain website security, optimise user experience, follow up on direct business inquiries, and conduct standard corporate business management.
– Consent: To send marketing materials or email updates (which you can withdraw at any single moment).

We do not pass your information to third parties for marketing or sales purposes. All personal data is stored securely using technical and organizational controls aligned with industry best practices, designed to prevent unauthorized access, theft, or data loss.

4. Third-Party Sub-Processing and Service Providers

To deliver our services efficiently, Carbs Digital utilises trusted third-party service providers (Data Processors). These entities process data strictly under our explicit instructions and are contractually bound to robust confidentiality and security requirements. These sub-processors include:

– Infrastructure Services: Secure cloud hosting, website maintenance, and database providers.
– Administrative & Financial Tools: Professional accounting platforms and automated billing tools.
– Payment Gateways: Secure merchant processors (such as Stripe) to handle transaction execution safely.

International Data Transfers: When data is transferred outside the UK or the European Economic Area (EEA), we ensure appropriate safeguards are met in accordance with the UK Data Protection Test, utilising approved frameworks or Standard Contractual Clauses to guarantee your data receives a level of protection equivalent to UK law.

5. Sensitive Personal Data

The UK GDPR classifies specific information as “Special Category Data” (e.g., health, race, or religious beliefs). This website and its corporate services do not knowingly collect or process sensitive personal data. If a client voluntarily provides a specific health or accessibility requirement solely to ensure physical safety during an offline training event, that data will be processed strictly with explicit consent and deleted immediately after the event concludes.

6. Children’s Personal Data

Our services, training platforms, and workshops are strictly designed for business professionals and adults. We do not knowingly collect personal information from children under the age of 13. If you believe a minor has provided us with data, please contact our Compliance Officer immediately so it can be permanently purged.

7. Your Data Subject Rights

Under applicable data protection laws, you possess comprehensive rights regarding your personal data. You have the right to request that Carbs Digital:

– Access: Provide a full copy of the personal data we hold about you.
– Rectification: Correct incomplete or inaccurate records.
– Erasure (“Right to be Forgotten”): Permanently delete your data, subject to legal or statutory retention frameworks (e.g., corporate tax records).
– Restriction: Temporarily stop processing your data while a dispute or objection is being resolved.
– Data Portability: Export your technical or provided data to an easily readable electronic format.
– Object: Challenge data processing carried out under the basis of our legitimate interests.

In accordance with modern statutory provisions, where a request involves an unusually large volume of data or requires profound administrative clarification, we reserve the right to temporarily pause our processing clock while seeking clear parameter specification from you.

8. Data Protection Complaints Procedure

If you wish to raise a complaint or dispute regarding how Carbs Digital handles your personal information, please contact our Compliance Officer directly using the coordinates in Section 11.

In compliance with the Data (Use and Access) Act, we maintain a formal complaint-handling workflow:

– We will officially acknowledge your data protection complaint within 30 days of receipt.
– We will investigate the matter diligently, keeping you informed throughout the review process without undue delay.
– We will provide a formal, comprehensive written determination detailing our findings and resolution.

If we fail to resolve the matter to your satisfaction, you retain the legal right to lodge a formal complaint with the Information Commissioner’s Office (ICO) via their website at www.ico.org.uk.

9. Website Cookies

This website utilises essential, functional, and analytical cookies to streamline performance and track usage habits safely.

– Essential and Preference Cookies: Implemented automatically to adjust website layout, preserve security, and adapt the functions of our services to your preferred settings.
– Analytical Cookies: We utilise basic third-party services (such as Google Analytics) for statistical and performance metrics. In accordance with current PECR regulations, these statistical analytics tools are configured to process anonymised data, making no attempt to identify individual users or map specific consumer usage habits.

You can modify your browser settings to reject cookies, though doing so may prevent certain interactive portions of our website from functioning correctly.

10. External Links & Copyright

External Links: This website may contain hyperlinks to external web environments. While chosen carefully, Carbs Digital does not manage these sites and assumes no responsibility for their respective privacy controls or contents. Visiting external links is done entirely at your own risk.

Intellectual Property: The coding, text, presentation materials, graphics, and digital structures across carbsdigital.com are the exclusive property of Carbs Digital or its partners, protected under domestic and international copyright laws. Reproduction, redistribution, or modification of these materials without explicit written consent is strictly prohibited.

11. Changes to This Policy

We update this Privacy Policy periodically to reflect technological adjustments, operational developments, or regulatory changes. Any modifications will be posted directly to this page with an updated effective date. Continued interaction with our digital properties constitutes acknowledgment of the revised policy.

12. Contacting Carbs Digital

To exercise your legal data rights, register a formal data protection complaint, or submit questions regarding this policy, please address your correspondence to:

The Compliance Officer
Carbs Digital LTD
1817 Davenport House
261 Bolton Road
Bury, BL8 2NZ
United Kingdom
Email: info@carbsdigital.com